Terms & Conditions
Please read the following terms and conditions carefully before using the services provided by Axen Tours. By using our services, you agree to be bound by these terms and conditions.
Booking and Payments: 1.1. To make a booking, you must provide accurate and complete information as required. Any false or misleading information may result in the cancellation of your booking. 1.2. All bookings are subject to availability and confirmation by our agency. We reserve the right to reject or cancel bookings at our discretion. 1.3. Payment terms, including deposit requirements, cancellation fees, and refund policies, will be clearly communicated to you during the booking process. Payment must be made in the currency specified by us.
Travel Documents and Insurance: 2.1. It is your responsibility to ensure that you possess valid passports, visas, and any other required travel documents for your destination. We will not be held liable for any inconvenience, costs, or damages resulting from your failure to obtain the necessary documents. 2.2. We strongly recommend that you obtain appropriate travel insurance to cover any potential risks or incidents during your trip. It is your responsibility to review and understand the terms and coverage of the insurance policy.
Changes and Cancellations: 3.1. Any changes or amendments to your booking, including changes to travel dates, destinations, or passenger names, are subject to availability and may incur additional charges. 3.2. If you wish to cancel your booking, you must notify us in writing or through the designated cancellation process. Cancellation fees may apply, and refunds, if applicable, will be processed according to our refund policy.
Itinerary and Accommodations: 4.1. While we strive to provide accurate and up-to-date information regarding itineraries, accommodations, and services, we reserve the right to modify or substitute any part of the trip, including transportation, accommodations, and activities, if necessary due to unforeseen circumstances or factors beyond our control. 4.2. We cannot guarantee the availability, quality, or suitability of third-party services or accommodations, such as hotels, airlines, or transportation providers. Any issues or disputes regarding these services should be addressed directly with the respective service providers.
Liability and Limitations: 5.1. We will not be held responsible for any loss, injury, damage, delay, or inconvenience caused by third-party providers, natural disasters, accidents, acts of terrorism, or any other events beyond our control. 5.2. You acknowledge that travel involves inherent risks, and you voluntarily assume all risks associated with participating in the tour, including but not limited to physical exertion, accidents, illnesses, and property loss or damage. 5.3. Our liability, if any, for any claims arising from our services shall be limited to the amount paid by you for the specific service in question.
Intellectual Property: 6.1. All intellectual property rights, including copyrights, trademarks, and logos, associated with our agency, website, and promotional materials, belong to us or our licensors. You agree not to use, reproduce, or modify any of these materials without our prior written consent.
Governing Law and Jurisdiction: 7.1. These terms and conditions shall be governed by and construed in accordance with the laws of [Jurisdiction]. Any disputes arising out of or relating to these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
Severability: 8.1. If any provision of these terms and conditions is deemed invalid or unenforceable, the remaining provisions shall remain in full