Privacy Policy

At Axen Tours, we are committed to protecting the privacy and personal information of our customers. This privacy policy outlines how we collect, use, and safeguard the information you provide to us.

  1. Collection of Personal Information: We may collect personal information such as names, addresses, contact details, and payment information when you make a booking or inquiry through our website, email, or over the phone. This information is necessary for us to provide our services and ensure a smooth booking process.

  2. Use of Personal Information: We use the collected personal information to process your bookings, communicate with you regarding your travel arrangements, provide customer support, and improve our services. With your consent, we may also use your information to send you promotional offers, newsletters, and updates about our agency.

  3. Information Sharing: We do not sell, rent, or disclose your personal information to third parties for marketing purposes. However, we may share your information with our trusted partners, such as airlines, hotels, and transportation providers, to facilitate your travel arrangements. These partners are bound by confidentiality agreements and will only use your information for the purpose of fulfilling your bookings.

  4. Data Security: We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These measures include encryption, secure data storage, and regular system updates. However, please note that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute data security.

  5. Cookies and Tracking Technologies: Our website may use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and customize content. You can adjust your browser settings to disable cookies; however, this may limit certain features of our website.

  6. Children’s Privacy: Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will promptly delete it from our records.

  7. Changes to the Privacy Policy: We reserve the right to update or modify this privacy policy at any time. Any significant changes will be communicated through our website or by other means. By continuing to use our services after such changes, you accept the updated privacy policy.

  8. Contact Us: If you have any questions, concerns, or requests regarding our privacy policy or the handling of your personal information, please contact us at [Tour Agency Contact Information].

By using our services, you acknowledge that you have read, understood, and agreed to this privacy policy.